Privacy Policy

Synergetics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.synergetics.com] or interact with us through various forms of communication. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: When you register on our site, fill out a form, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and company details.
  • Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, referring/exit pages, and the pages you visit.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance your experience, remember your preferences, and collect aggregate data about site traffic and site interaction. You can choose to disable cookies through your browser settings.

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and better respond to your individual needs.
  • To improve our website based on your feedback and interactions.
  • To send periodic emails, newsletters, or other communications about our products, services, or promotions.
  • To respond to your inquiries, support requests, and other customer service needs.
  • To process transactions and manage your account.
  • To enforce our website policies, comply with legal obligations, or protect our rights and safety.

How We Protect Your Information

We implement various security measures to ensure the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of individuals who have special access rights to such systems. All sensitive information you provide is encrypted via Secure Socket Layer (SSL) technology.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as outlined in this policy:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential.
  • Legal Compliance: We may disclose your information to comply with the law, enforce our site policies, or protect our rights, property, or safety.
  • Business Transfers: If Synergetics is acquired or merged with another company, your information may be transferred to the new owners.

Your Rights and Choices

  • Opt-Out: You can opt-out of receiving future communications from us by following the unsubscribe instructions provided in any email you receive or by contacting us directly.
  • Access and Update: You have the right to access, update, or correct your personal information by contacting us.
  • Cookies: You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

Synergetics reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

User Rights and Choices

We respect your privacy rights and provide you with the following options regarding your personal information:

  • Access and Update: You have the right to access and update your personal information that we hold. If any of the information we have is incorrect or outdated, you can contact us to have it corrected or updated.
  • Opt-Out: If you no longer wish to receive marketing or promotional communications from us, you can opt out at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. You will still receive essential transactional or account-related communications.
  • Request Deletion: You have the right to request the deletion of your personal information from our systems. We will comply with your request to the extent required by applicable law, but please note that we may need to retain certain information for recordkeeping purposes or to comply with our legal obligations.
  • Data Portability: Where applicable, you have the right to request a copy of your personal data in a commonly used electronic format and to request that we transmit this data to another controller.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

International Data Transfers

As a global organization, Synergetics may transfer your personal information to, and process it in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. However, we will take measures to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Third-Party Service Providers

We may use third-party service providers to help us operate our website, manage our business, or provide services to you on our behalf. These service providers may have access to your personal information but are only authorized to use it to perform specific tasks on our behalf. We require these third-party providers to adhere to strict privacy standards to ensure the protection of your data.

Social Media Features

Our website may include social media features, such as the Facebook "Like" button or other widgets. These features may collect your IP address, the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

Do Not Track Signals

Our website does not respond to "Do Not Track" signals. Some third-party websites may keep track of your browsing activities when they serve you content, enabling them to tailor what they present to you. If you are visiting such websites, you can set your browser to send a "Do Not Track" signal to enhance your privacy.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to request information about the personal data we collect, use, and share, and the right to request the deletion of your personal data. To exercise these rights, please contact us using the information provided below.

GDPR Compliance

For users within the European Economic Area (EEA), we adhere to the General Data Protection Regulation (GDPR). You have the right to access your personal data, request rectification or erasure, restrict processing, object to processing, and request data portability. If you have any concerns about how we handle your data, you have the right to file a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes, we will notify you by posting a notice on our website or by other means.

Contact Information

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us.

We value your privacy and will respond to your inquiries promptly.